Using Outlook 2000 to Communicate
Read mail
Send mail
Compose mail by entering text
Print mail
Address mail by entering text
Use mail features (forward, reply, and recall)
Use address book to address mail
Flag mail messages
Navigate within mail
Find messages
Configure basic mail print options
Work with attachments
Add a signature to mail
Customize the look of mail
Use mail templates (themes) to compose mail
Integrate and use mail with other Outlook components
Customize menu and task bars

Using Outlook 2000 to Manage Messages
Create folders
Sort mail
Set viewing options
Archive mail messages
Filter a view

Using the Outlook 2000 Calendar
Navigate within the calendar
Schedule appointments and events
Set reminders
Print in calendar
Schedule multiday events
Configure calendar print options
Customize the calendar view
Schedule recurring appointments
Customize menu and task bars
Add and remove meeting attendees
Plan meetings involving others
Save a personal or team calendar as a Web page
Book office resources directly (for example, conference rooms)
Integrate calendar with other Outlook components

Navigating and Using Outlook 2000 Effectively
Use Outlook Help and the Microsoft Office Assistant.
Move items between folders
Navigate between Outlook components
Modify the Outlook Master Categories List
Assign items to a category
Sort information using categories
Use the Office Clipboard

Using Contacts
Create, edit, and delete contacts
Send contact information via e-mail
Organize contacts by category
Manually record an activity in a journal
Link activities to a Contact
Sort contacts using fields

Using Tasks
Create and update one-time tasks
Accept and decline tasks
Organize tasks using categories
Assign tasks to others
Create tasks from other Outlook components
Change the view for tasks

Integrating Office Applications with Outlook 2000 Components
Create and use Office documents inside Outlook 2000

Using Notes
Create and edit notes
Organize and view notes
Customize notes